Legal Notices
Publisher of the Site:
- Company Name: Val d’Isère taxi (formerly Luxury taxi des Alpes, registered in 2018)
- Legal Form: [To be specified: SARL, EURL, etc.]
- SIRET Number: 930 569 454 00012
- Registered Office: Le Villaret, rive gauche, Bat E, 73150 Val d’Isère, France
- Telephone: +33 (0)7 69 69 19 90
- Email: info@valdisere-taxi.com
- Publication Director: Mr. Zeraibi Salim
Hosting Provider:
- Name: webalgerien.com / kydma.com
- Address: [Host’s address to be completed]
- Server Location: London, United Kingdom
Intellectual Property:
All content on the site (texts, images, logo, design) is the exclusive property of Val d’Isère taxi and is protected by copyright and intellectual property law.
Links:
Val d’Isère taxi cannot be held responsible for the content of external sites linked from its own site.
© Copyright Val d’Isère taxi, 2024. All rights reserved.
Terms and Conditions (T&C)
Article 1 – Purpose
These General Terms and Conditions (T&C) govern the sale of passenger transport services provided by the company Val d’Isère taxi.
Article 2 – Identity of the Provider
Val d’Isère taxi, SIRET 930 569 454 00012, located at Le Villaret, rive gauche, Bat E, 73150 Val d’Isère, France. Contact: +33 (0)7 69 69 19 90.
Article 3 – Description of the Service
The service consists of booking and performing taxi journeys. Booking is made via the valdisere-taxi.com website or by telephone.
Article 4 – Pricing and Payment
- Price Structure: Journeys may be charged at a fixed rate (fixed price communicated before the journey) or by meter (calculated based on a base rate, distance, and time). Surcharges apply for night trips, weekends, public holidays, and for extras (luggage, airport pick-up).
- Payment Methods: Payment is made in cash to the driver or online via the website at the time of booking.
- Invoicing: A detailed invoice is provided at the end of the journey or sent by email.
Article 5 – Booking Process and Contract Conclusion
A booking via the website constitutes an offer to purchase. The sending of a booking confirmation email by Val d’Isère taxi signifies acceptance of the offer and formation of the contract.
Article 6 – Cancellation Policy
- By the Customer: Any cancellation less than [to be specified: e.g., 1 hour] before the scheduled time may incur a fee.
- By the Provider: In the event of cancellation attributable to Val d’Isère taxi, the customer will be informed as soon as possible and no fee will be charged.
Article 7 – Liabilities
Val d’Isère taxi is committed to providing a diligent service. Its liability cannot be held in the event of delay or cancellation due to force majeure (bad weather, exceptional traffic, etc.). The customer is responsible for the accuracy of the information provided (address, time).
Article 8 – Intellectual Property
All elements of the Val d’Isère taxi site are and remain the exclusive intellectual property of the company.
Article 9 – Personal Data
The data collected is processed in accordance with our Privacy Policy.
Article 10 – Disputes and Applicable Law
In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts will be those of the registered office of Val d’Isère taxi, under French law. In accordance with European Regulation No. 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/.
Privacy Policy
1. Data Controller
Val d’Isère taxi, SIRET 930 569 454 00012, is the data controller for your personal data.
Data Protection Officer (DPO): Mr. Zeraibi Salim. Contact: info@valdisere-taxi.com.
2. Purposes and Legal Bases for Processing
| Data Collected | Purpose of Processing | Legal Basis |
|---|---|---|
| Last Name, First Name | Identify the customer, execute the journey | Performance of a contract |
| Email address | Send confirmation and invoice | Performance of a contract |
| Phone number | Contact the customer for the journey | Performance of a contract / Legitimate interest |
| Pick-up and destination addresses, time | Execute the transport service | Performance of a contract |
| Journey history | Accounting management (legal obligation), customer service (complaints, re-booking) | Legal obligation (10 years) / Legitimate interest (3 years) |
Consent is required for any marketing operation (e.g., newsletter). You can withdraw your consent at any time.
3. Data Recipients
Your data is communicated to:
- Our staff and drivers, for the execution of the journey.
- Our online payment provider [Your bank’s name], for payment processing.
- Our accountant, for keeping our accounts.
- Administrative or judicial authorities, if required by law.
4. International Data Transfers
Your data is hosted on servers located in the United Kingdom. The European Commission has recognised that UK law ensures an adequate level of protection (adequacy decision), making this transfer legal. Any administrative access by our hosting providers (webalgerien.com / kydma.com) is governed by strict contractual clauses to guarantee the security of your data.
5. Data Retention Periods
- Billing data (name, journey addresses, price): 10 years (French legal obligation).
- Contact details and journey history for customer service purposes: 3 years after your last use of our services (Legitimate interest).
- Data for marketing (if consent is given): 1 year after the last contact.
6. Your Rights
In accordance with the GDPR, UK GDPR, and Brazil’s LGPD, you have the following rights:
- Right of access and rectification of your data.
- Right to erasure (‘right to be forgotten’).
- Right to restriction of processing.
- Right to data portability.
- Right to object to processing for legitimate reasons.
To exercise these rights, contact us at: info@valdisere-taxi.com.
You have the right to lodge a complaint with the CNIL (www.cnil.fr) or the supervisory authority of your country of residence.
7. Cookies
Our site uses cookies necessary for the operation of the booking system (WooCommerce). We do not use marketing or analytics cookies without your express consent.